Have a question about any of our products or services? Our mission and number one priority is to provide quality products along with the highest level of customer service by answering the phone replying to emails and voice messages by the end of each work day to make planning your special day as easy and painless as possible.
Customer service specialists are trained and available to assist all customers with placing an order, answering questions, and resolving issues or concerns. Our customer service team also welcomes and encourages new and existing customers to share ideas for new products and feedback on products received.
Orders may be placed on our website 24 hours a day, 7 days a week. Customer service office hours are Monday through Friday, 8:00 am to 5 pm Eastern Standard Time. Our offices, production facilities and warehouses are closed on weekends and nationally recognized holidays. If you need assistance after business hours, please leave a voice message or email and a customer service specialist will contact you the following business day.
Customer satisfaction is our greatest reward!